Police Transformation

Society and therefore the policing environment is continuously evolving and has become much more complex. The role of police in a modern, multicultural nation places the officers in many critical and extremely sensitive situations during their work. With the current economic environment, there is a greater need for police forces improve efficiency and effectiveness. 


There is there is a clear need to rebuild trust and confidence in policing and give communities the assurance of a community centric and proportionate response.

We have undertaken extensive research in police organisation focusing particularly the cultural, structural and systemic issues that make is difficult for such organisations to implement sustainable improvement programmes.  

We can work with you to develop and implement sustainable efficiency and effectiveness initiatives that are aligned to your environment and cultural context. We will support you to develop an organisational approach that encourages proactive leadership, understands customer and stakeholder demand, designs and implements demand-led end-to-end processes and adopts a culture of continuous learning and change.

We will support you in moving away from the silo based process improvements initiatives and move towards a more holistic approach to policing. We will explore and expose interdependencies and the interconnectedness of the whole end-to-end process that may include receiving a telephone call, deploying officers, making an arrest, completing a crime report, taking a statement, interviewing a witness or suspect and building a case file.

We will work with you to deliver Strategic and Operational Excellence for your organisation and ensure that we create organisational agility that will allow you meet the dynamic and evolving needs of your community and key stakeholders. 

We believe that there are significant and immediate benefits to our approach and it will allow you to:

  • Develop organizational coherence where the corporate vision, strategy and other valuable information are shared with all staff.
  •  Adopt a true team approach where authority or responsibility is devolved
  • Develop a corporate approach that allows it to continuously challenge the status quo and seek innovation and change. The organisation never stop learning or reviewing
  • Develop an approach that engages with the stakeholders and actively shares information and resources as appropriate.
  • Open up its decision making processes to include all relevant and affected parties. It needs to ensure that no individual or group dominates or control decisions at any scale.
  • Open communication is critical to the process. An informed organisation is better able to adapt its behaviour in response to the changing environment.